Abigail Bishop is the Head of External Relations at Amazon where she leads the company’s global outreach to ensure the integrity of Amazon’s customer experience. She joined Amazon after spending over 15 years in the media and education sectors at the intersection of public affairs, business strategy, and operational transformation. She enjoys connecting stakeholders across the ecosystem to address gnarly challenges and make meaningful impact. She holds a Master’s degree from Harvard University and Bachelor’s degree from the University of Southern California.